SherlockScout

Client Relations Specialist

We’ll find you amazing remote employees for up to 80% less

Hire Client Relations Specialist for up to 73% less

We’ve assisted numerous clients in recruiting exceptional personnel from the Philippines and LatAm.

$4,396/month

Average US Salary

$1,200/month

Average Philippine Salary

73%

Potential Philippines Savings

$1,250/month

Average LatAm Salary

72%

Potential LatAm Savings

Cost Reduction through the Hiring of an Client Relations Specialist in The Philippines and Latin America.

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Client Relations Specialist Job Description

Tasks:

  1. Needs Assessment and Planning: Grasp customer requirements and formulate strategies to cater to them.

  2. Strategic Relationship Building: Identify pivotal personnel in client organizations for nurturing mutually beneficial associations.

  3. Complaint Resolution: Swiftly and efficiently address customer grievances.

  4. Sales Opportunity Forwarding: Channel opportunities for upselling and cross-selling to the sales team.

  5. Process Enhancement: Advocate for top-tier sales, supply, and customer service workflows.

  6. Customer Retention: Prioritize customer retention and contract renewal efforts.

  7. New Relationship Establishment: Initiate contact with potential customers to initiate new relationships.

Comprehend customer needs and strategize effective solutions, identify key contacts for valuable client relationships, efficiently handle complaints, facilitate sales expansion opportunities, promote superior sales and service processes, focus on customer retention and contract renewal, and proactively engage with potential customers to establish promising connections.

Qualifications:

  1. Documented Client Relations Expertise: Demonstrate established experience as a Client Relations Specialist.

  2. CRM Proficiency: Showcase familiarity with customer relationship management (CRM) principles.

  3. Sales or Customer Service Background: Prior involvement in sales or customer service is advantageous.

  4. Problem-Solving Approach: Embrace a proactive problem-solving orientation.

  5. Effective Communication: Exhibit exceptional communication skills.

  6. Relationship Building Aptitude: Possess the ability to cultivate positive relationships.

  7. Team Collaboration and Leadership: Display teamwork and leadership proficiencies.

  8. Customer-Focused Perspective: Prioritize a customer-oriented mindset.

Display your proficiency as a Client Relations Specialist, with comprehensive knowledge of CRM practices. Leverage potential background in sales or customer service. Embrace proactive problem-solving, excel in communication, foster positive relationships, exhibit teamwork and leadership, and demonstrate a strong customer-centric approach.

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