SherlockScout

Customer Support Rep Rep

We’ll find you amazing remote employees for up to 80% less

Hire Customer Support Rep for up to 80% less

We’ve assisted numerous clients in recruiting exceptional personnel from the Philippines and LatAm.

$4800/month

Average US Salary

$1,000/month

Average Philippine Salary

80%

Potential Philippines Savings

$1,000/month

Average LatAm Salary

80%

Potential LatAm Savings

Cost Reduction through the Hiring of a Customer Support Rep in The Philippines and Latin America.

No Data Found

Customer Support Rep Job Description

Tasks:

Customer Communication and Support:

  • Interact professionally and amicably with customers through calls, emails, and chats.
  • Listen attentively to customer needs and questions to ascertain suitable service responses.
  • Provide colleagues and coworkers with assistance in administrative tasks.

Product and Service Information:

  • Direct customer inquiries about products or services to the appropriate personnel.
  • Furnish customers with details concerning pricing, shipping schedules, potential delays, and other pertinent information.

Software Utilization and Data Handling:

  • Employ various software applications like spreadsheets, CRM, scheduling software, and field/work management tools.
  • Input, modify, or format data and reports using the aforementioned software.

Qualifications:

  • Previous exposure to customer service roles.
  • Exceptional proficiency in spoken and written English.
  • Exceptional aptitude for nurturing customer relationships.
  • Remarkable organizational abilities.
  • Proficiency in multitasking.
  • Capability to collaborate effectively within a team and follow management and supervisor directives.
  • Competence in computer operations and data entry.
  • Proficiency in Microsoft Tools and Google Suite.
  • Strong emphasis on precision.
  • Capacity to meet set deadlines.
  • Demonstrates self-sufficiency with minimal oversight.

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We’ll find you amazing remote employees for up to 80% less

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