Live Chat Agent

We’ll find you amazing remote employees for up to 80% less

Hire Live Chat Agent for up to 76% less

We’ve assisted numerous clients in recruiting exceptional personnel from the Philippines and LatAm.


Average US Salary


Average Philippine Salary


Potential Philippines Savings


Average LatAm Salary


Potential LatAm Savings

Cost Reduction through the Hiring of a Live Chat Agent in The Philippines and Latin America.

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Live Chat Agent Job Description


  • Respond promptly and accurately to customer inquiries through chat.
  • Recognize and address customer requirements, guiding them in utilizing specific features.
  • Evaluate and document instances of product malfunctions.
  • Maintain up-to-date internal databases with issue details and productive customer interactions.
  • Monitor and engage with customer grievances on social media, extending necessary support.
  • Collaborate with team members by conveying feature requests and effective solutions.
  • Communicate information about novel features and functionalities to customers.
  • Follow up with customers to confirm resolution of their technical problems.


  • Experience in a Live Chat Agent or similar Customer Service position.
  • Familiarity with the industry is considered a positive attribute.
  • Proficient usage of help desk software, knowledge bases, and remote support tools.
  • Understanding of CRM systems’ operations.
  • Excellent communication skills and effective problem-solving abilities.
  • Demonstrated capability to multitask efficiently.
  • Patience exhibited when handling challenging cases.

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